nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Turning off automatic invoice reminders

Steve_Smith

We would like to turn off ALL automatic invoice reminders that are sent out to our customers. I have done some of my own research about this, and believe I have found the answer. Can someone let me know if I have done the correct thing as per my screenshot below?

I have also switched off the send emails using accountright in the emailing tab also. See below.

Would really appreciate some feedback on this as soon as possible.

Find more posts tagged with

Accepted answers

Princess_R

Hi @Sam_P,

Thank you for your response. I understand that you're having difficulty accessing your invoice reminder. I appreciate your patience regarding this matter. I'd like to help you with this. Usually, the possible cause of the blank screen when accessing the invoice reminder is the internal preference selected in Internet Explorer.

To access the Invoice reminder through the AccountRight browser version, kindly go to your business name at the top right-hand corner of your screen. Select Sales Settings >> Reminders >> Reminder Settings. Please refer to the following screenshot below:

Please let me know if you have further questions about this. I'm happy to assist.

Cheers,

Princess

All comments

Sam_P

Hi Steve

Please can you give me clear, step-by-step instructions on how to find the Invoice Reminders tab. I'm having trouble finding it. Thanks

Screenshot 2023-09-07 151158.png

Steve_Smith

@Earl_HD

I want to turn OFF all automatic reminders, not turn them on.

Could you please advise from my initial screenshots that this will in fact turn these off?

Steve

Earl_HD

Hi @Steve_Smith

Thank you so much for your post and for the detailed information. Looking on the first Screenshot what I would suggest is to select the option Send to all customers invoice reminders will be automatically sent to all customers who have been emailed invoices. Please see help article Setting up invoice reminders. / Set up your default email messages

Kind regards,
Earl