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Question

Entering an item sale error log says System.DivideByZeroException

System says 7 items in stock - does not happen with other items

errorLog.txt

Genreve_S · Answer

Hi @Clive,

Thank you for the update.

I'm glad this issue has been resolved. Feel free to let us know if you need any other assistance.

Cheers,

Genreve

Clive · Answer

Hi Genreve

Full log was attached to original post.  Have spent some time today with support and this was resolved by doing an inventory adjustment to increase stock by 10 then processing the sale, which went through successfully, then reversing the inventory adjustment.

Regards

Clive

Genreve_S · Answer

Hi @Clive,

Thanks for reaching out.

I'm sorry to hear about your difficulties with entering item sales. For us to know more about the issue. May I ask for the full diagnostic log of your AccountRight?

We look forward to your response. If you have any other questions or concerns feel free to include them in your next response.

Cheers,

Genreve