Send Reports to excel. Excel opens up but cells does not have correct info and only shows Compan ...

sheana

y, Address 1, Address 2.. etc. like no information was retrieved from MYOB.

When I send reports to excel, Excel opens up but it shows Company, Address 1, Address 2, Address 3, etc. like the report information was not correctly retrieved from MYOB. 

Can someone advise on what's causing the problem please?

See screenshots below: 

Thanks! 

 

Earl_HD

Hi @sheana,|

Thank you so much for your post and welcome to the Community Forum! I'm sorry to hear that you are having issues when exporting reports to excel. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response.

When you export reports from MYOB to Excel, and the data appears incorrectly with generic headings like "Company," "Address 1," "Address 2," and so on, it shows a data mapping issue during the export process. What I would suggest is to visit this help article that has detailed information about:  Exporting reports

Feel free to post again, we're happy to help.
Regards,
Earl