Hot Key (Alt U) Use Recurring Not Working

Dammit

Account Right 2023.7.1.5 In the Spend Money and Receive Money screens the hot key Alt-U for "Use Recurring" is not working. This has always worked previously. Other hot keys in these screens (e.g. Alt-O for "Record" or Alt-A for "Cancel" are working. What is the solution?

Genreve_S

Hi @Dammit, 

 

Thanks for posting and welcome to the Community Forum. 

 

I understand how all features should work when they are used. I would suggest clearing the cache, as this might be the cause of the issue. Follow these steps to clear the cache. 

1. Click the windows button + r.
2. Type %localappdata%/myob and click okay.
3. Click AccountRight > Current > Cache.
4. Delete all files inside the Cache folder. 

Let us know if the issue persists. We'll help further. 

 

Cheers, 

Genreve