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Not required to enter password for accountright

Jeff12

All of a sudden we are not being required to enter our password when opening account right. Can someone tell us how to reset so the password is required when you open the file everyday

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Earl_HD

Hi @Sharon_BCT,

Thank you so much for your post and I'm sorry to hear that you're having issues when logging into your account.

Are you inquiring about an online file or an offline file?

If the file is online, it's probable that someone has configured your User Access to permit you to access the company file using the my.myob username and password. If it's set up in this manner, you won't be prompted to log in with a username and password; this step is bypassed.

Please do let me know how you go on this.
Regards,
Earl

Sharon_BCT

We are experiencing the same issue, ever since we upgraded to 2023.8.

None of the solutions offered on this post work.

Can someone explain what is happening please & why it was changed.

Thanks.

pls08

No - we know how to change a password.

Our system has recently started this as well.

Even if you sign out and shut the computer down. when you open MYOB it no longer asks for a password. I am only admin and no changes were made. This is extremely dangerous. THIS IS OUR ACCOUNT SYSTEM BEING LEFT UNPROTECTED.

WHAT HAS CHANGED. I CANNOT FIND A SETTING TO FIX THIS

Isaiah_C

Hi @Jeff12,

Thank you for the post and for letting us know. I'll be more than happy to help you with this. Try to reset your password by going to Setup>>User Access and select the relevant account in the list of company file users. Changing and resetting user passwords, has detailed information and instructions to assist you with this.

Please let me know if you need further help.

Kind regards,

Sai