I have sent an email invoice to myself (I have a client that needs a PDF file attached to their system). I sent it at 10am it is now 12:20pm and haven't recived it. I have refreshed email and sent it twice?
Hi @MaxCoombes and @Andrearooney,
Thank you for your post. We were aware of an incident report regarding the delay in invoice email service. This has been resolved by the hard-working relevant team. Kindly check our Community forum page regarding this issue. Please make sure to clear your AccountRight cache, log out of the account, and log back in again.
Please let me know if the issue persists so that we can assist further.
Cheers,
Princess
I have the same issue, invoices not emailing or sending via SMS. Payslips emailed fine this morning.
So annoying if people standing on-site waiting to pay, not sure what else to do, they need to pay with credit card.
Hoping this is fixed soon,
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