Statements emailed 4/9/23 have been resent this morning at around 7am. Do not appear in the "Sent email" section of MYOB. Has this happened to anyone else
Hi All,
Thank you for your patience. The issue with the emails has been resolved. I'll be closing this thread now. If you still have any concerns, please feel free to post in our Community Forum.
Please let me know if you need further help.
Kind regards,
Sai
Thank you for your posts and welcome to the Community Forum! We appreciate you for bringing your concerns to us and my apologies for the inconvenience you are experiencing about delays in email or issue with emails. Our development team is currently investigating, and we will resolve this as soon as possible.
Yes one of our employees received a payslip from a couple of weeks ago at 7.20am today.
Yes, looks like this happened to us as well. But not all statements, just a few. They were dated from our Statement run on the 5th.
And also not showing in the Sent email part of MYOB.
Wonder if they got stuck somewhere for 2 weeks.
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