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no password needed, i stay signed in

KGatBarron

My login no longer asks for my email or password when i open MYOB ... i share this computer and basically there is no security and i have no idea who's actually logged in !

Has anyone had this happen and managed to fix it ?

I've tried signing out and signing in again, but the next time i close it, it opens automatically again.

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Lmcstack

Hi there,

All of our users are now able to open MYOB directly without any sign on at all. We are using the browser version.

This is highly unsecure and would allow anyone to open the MYOB app and access MYOB without logging in.

How is automatic login an upgraded security measure? Can you please advise what is going on?

Thanks

Lynne

Roofline

I have the same problem

If we need to actually to log out now, you need to make the log out visible instead of it being hidden away in a drop down menu.

It was better security when if you had to exited MYOB for any reason you then had to log back in.

Leneth_A

Hi @KGatBarron,

Thanks for your post and welcome here to the Community Forum. Thank you for taking the time to share your concern with us. We apologize for any difficulties you have experienced when you are signing into your account that does not require your email and password. We understand how important this is to your business and we thank you for your patience and understanding.

In this matter, for AccountRight live you may go to Services >> Sign out from AccountRight >> then login again. That will make the system prompt you to add your email address and password when logging in. However, for the browser version, I want to confirm that we have rolled out some changes regarding 2FA. The automatic login is a known feature that has been introduced as an upgraded security measure.

You may refer to this Help Article to learn more in detail Improved security - Account Management - MYOB Help Centre.

Please do not hesitate to post again if you need help in the future.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth