Cannot email sales invoices

Manning1

I've just signed up to MYOB and are having trouble emailing the sales invoices. Sometimes they work straight away, other times I have to wait and try again, now it says I have to contact support to email more invoices!!

 

Very frustrating and worried I've signed up to a troubled software system

Leneth_A

Hi @Manning1, 
 
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. Thank you for taking the time to share your concern with us. We apologize that you are having difficulties emailing sales invoices and we thank you for your patience and cooperation as we work to address your concern. 
 
To check further, could you please confirm if you are sending emails via Outlook, or do you use the online email function to send emails directly from AccountRight? Are there any error messages? 
 
I would suggest checking out this Help Article, which has collected several common errors during emailing, and how to fix them, which may be helpful to you: Fixing email issues.
 

Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers, 
Leneth