Downloading MYOB subscription invoice

Maryknoll

When I try to view my invoices, I get a message to say the page isn't working as there are too many reloads and to clear cookies.  I have cleared cookies but still get the message.

 

I have seen other queries on this but could not find any response.

 

Thanks

 

Maryanne

Genreve_S

Hi @Maryknoll, 

Thanks for the response and the screenshot you've attached. 

 

Generally, the my.myob.com webpage is only used for invoices that are from an older product. I recommend you try to access the invoices from myaccount.myob.com instead. 

 

Let us know the results and if you need further assistance with this. 

 

Thanks,
Genreve