Supplier invoice is prefilled from an InTray document not picking up duplicates

Question

Hi Myob

Ihave found that when a supplier invoice is prefilled from an InTray document, the supplier invoice number isn’t checking to see if its already been used.  I don't think the “Warn for duplicate supplier invoice number” is triggering if the supplier invoice number has already been used.

How do I fix this?

Genreve_S · Answer

Hi @Diamond0,

Thank you for your response and for pointing out the issue.

I believe we are referring to the Supplier Inv Number instead of the purchase number. I am sorry for the confusion. Unfortunately, the application does not have a way to detect duplicates for Supplier Invoice Numbers. It only allows to detection of duplicates for Purchase numbers.

I could understand how there are a lot of use cases where duplicate Supplier Inv Number alerts would be useful. Rest assured we will raise this to the development team as a suggestion.

Thanks,

Genreve

Diamond0 · Answer

@Genreve_S  Can you please complete a test and but in the same bill twice using the intray and you will see there is no warning that they are duplicates.

Genreve_S · Answer

Hi @Diamond0 and @Don_Davis,

Thanks for posting your concerns in the forum.

I could understand the need to have all bills have a unique transaction number. In my understanding, creating a bill from the Intray window would route you to the same window when creating a bill without any Intray documents. The transaction number in that window is auto-filled and will follow a sequence unless changed. May I get you to attach a screenshot of this in your next response for us to investigate (duplicate transaction number bills)? Any additional information will be much appreciated.

We look forward to your response.

Thanks,

Genreve