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Can't login because MYOB Backup is in progress

Eli_Fer

I tried to backup this afternoon, and it wouldn't complete.

I had to restart my computer.

Now it says I can't log in because a backup is in progress.

Can someone at MYOB please reset the database, so we can log in.

Thanks

Eli_Fer

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Accepted answers

Doreen_P

Hi, @Eli_Fer

Thanks for your post.

We were able to run a fix script on your company file. Kindly log out and log back into your account. Please let us know if you require any further assistance with this.

Best regards,

Doreen

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Eli_Fer

Hi Doreen_P

Thank you - perfect - I am able to log in now.

Have a good afternoon.

Regards

Eli_Fer

Doreen_P

Hi, @Eli_Fer

Thanks for your post.

We were able to run a fix script on your company file. Kindly log out and log back into your account. Please let us know if you require any further assistance with this.

Best regards,

Doreen