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Record button missing in Transfer Money

2Vision

I seem to have no RECORD icon in Transfer Money in the Accounts tab. I only have a CLOSE icon and this is NOT a display setting issue. My co-worker has the same user access, but she has the RECORD icon. Can anyone assist please?

MYOB Record icon issue.png

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2Vision

Thank you for replying Earl.

I have checked display settings and not issues found.

I did enter a screenshot in my orginal post, but have attached again now.

cheers,

Transfer Money icon issue.png

Earl_HD

Hi @2Vision,

Thank you so much for your post and welcome to the Community Forum!

My apologies for the late response. It does appear unusual that the record button is missing. However, this may sometimes be related to your display settings, potentially causing the lower part of the window (where the record button is located) to be cut off and out of view. I would recommend starting by adjusting your display settings to check if the button becomes visible again: adjusting your display settings

If adjusting the display settings doesn't resolve the issue, could you kindly share a screenshot of the window when the problem occurs? This will help us better understand the situation and provide more targeted assistance.

Looking forward to hearing from you soon!
Regards,

Earl