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Confirming company file - Error

digiroad

Hi There

I tried to log in into my company profile and I got the error message

"Unable to connect to the online confirmation service.

You may not be connected to the internet, or your computer's firewall may not allow online confirmation. We recommend you to try confirming your company file by phone."

I'm using the AccountRight basics 2017.2 and I'm not looking to upgrade. Can someone please help as I have work to do urgently!

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Earl_HD

Hi @digiroad,

You're very welcome. Feel free to post again if you have further queries and one of us will be happy to help you!

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Regards,
Earl

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digiroad

Hi Earl,

I sent you a private message last Friday. Please kindy check the information and help to resolve the matter asap.

Regards,

Perry

Earl_HD

Hi @digiroad,

Thank you so much for your detailed post and welcome to the Community Forum!

I'd be glad to help you with this. I've sent you a private message to help resolve this matter. Please take a moment to check your inbox.

Looking forward to hearing from you soon!
Regards,
Earl