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Myob Advanced - Create payment during process bank record

Harry_gil

Hello there

Can someone please let me know about the following error -

When i try to manually create a payment, the error comes up ' extrefnbr cannot be empty '

Kindly assist

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Harry_gil

Thanks for the reply Kevin

It still has the same error, I have unticked the coloumn but now again same error,

Can you please advice?

kelvin_k

Hello Harry,

Try this: Go into Account Receivables Preferences screen and unticking the Require Payment Reference on Entry

This should fix the problem.

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