Bank Feeds - Matching credit from one deposit, but from two different clients

Convergence-e-s

Hello,

I had two payments,  from two seperate clients of mine, both paid via the online platorm MYOB offers. When MYOB deposited the funds into my account, it did so as one payment. eg Cleint one $2837.56, Client two $1554.30, single deposit of $4391.96 from MYOB.

When I go into bank feeds, and select ' Find a mtacing transaction' I'm unable to select both invoices. Is their a work-around for this?

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Celia_B

Hi @Convergence-e-s,

 

Thank you for your post and welcome to the Community Forum. 

 

Thank you for flagging this to us. Regarding your concern, in AccountRight you can only match one bank transaction to one AccountRight transaction. If you receive payments for multiple clients and they come through as one payment in bank feeds, I recommend choosing "Group with undeposited funds" when recording the payments in AccountRight. After that, you can go to Banking >> Prepare Bank Deposit >> tick the payments >> Deposit into a bank account as one figure. This way you can then match the total deposit to the bank transaction.  

 

If you still need assistance with this, please feel free to post again. We are happy to assist. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind Regards, 

Cel