annoying pop up message Invoice payment methods

Question

Every time i go to email an invoice this stupid message keeps popping up, how do i stop it? thanks

myob annoying pop up message.docx

audinary1 · Answer

Hi the box is unchecked, but the pop up still happens see attached

pop up 2.docx

Celia_B · Answer

Hi @audinary1,

Thank you for the update and for sending screenshot.

I understand that you have already deactivated the online payment, but the pop-up message is still showing. In this matter, when creating an invoice have you unticked this? If you have this ticked, the pop-up message will still be coming up.

If you need further assistance, please do not hesitate to create a new post. We are happy to assist.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Kind Regards,

Cel

audinary1 · Answer

im using MYOB business and online payments is already deactivated - see attached screenshot

online payments already deactivated.docx