nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Timing Out - MYOB Acount Right additional issue

Rebecca711

In addition to getting a timeout while entering a Purchase (which I have looked at previous answers and stating we need to not put as much information into an order does not quite answer the issue). I have attached "unable to connect" message the same user who is getting a timeout on and all 3 other users in MYOB with same internet access are having no problems. I have attached

MYOB Timeout.pdf

MYOB Timeout - 2nd example.pdf

Find more posts tagged with

Accepted answers

All comments

Rebecca711

Our IT has tried to make changes as was suggested in your forum and our staff member was then unable to use MYOB. I am having the same issue with timing out on this Purchase Order when trying to make it a Bill and would really appreciate assistance today.

I have attached my dianostic log as I am having same issue. It should not be this hard - my end of month is going to be a nightmare balancing if this not corrected asap.

Thank you

Huxley.Application_2023.9.1.7.log

Rebecca711

More information required for IT to correct please.

Doreen_P

Hi, @Rebecca711

Thanks for your post, and welcome to the MYOB Community Forum.

Thank you for providing screenshots of the error messages.

For the first error message you received, "Unable to connect", you may check the Help Article: Error: Connection error for further information. If you're still having an issue and the error message would be "An application operation has timed out", this may require you to use the AccountRight Time Extender. You may check our Community Forum post on how to do this.

Please let us know how it goes on your end.

Best regards,

Doreen