Hi When an email address is updated this does not update in the remittance advice section

Question

Doreen_P · Answer

Hi, @jjohnson1

We hope this message finds you well. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

Best regards,

Doreen

Doreen_P · Answer

Hi, @jjohnson1

We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

Best regards,

Doreen

Doreen_P · Answer

Hi, @jjohnson1

Thanks for your post, and welcome to the MYOB Community Forum.

Upon replicating the concern on our end, after the email address has been updated, it updates automatically in the remittance advice window. We recommend logging out and then logging back into your account.

Please let us know how it goes on your end.

Best regards,

Doreen