AccountRight encountered an error when processing Purchase Invoice payments yesterday and it shut down.
I have attempted to restart and relog in but the log in I use is now not recognised.
How can I fix this?
Hi Sai
I was doing some work on Purchase Payments and an error message appeared and then the program shut down.
I then attempted to restart the program and the log on screen did not prefill like it usually does so I manually entered the sign on (email address) and passwords but received an invalid email/password message.
The program is installed on another computer and the same result is happening there.
I have also used the windows net fix tool but still no joy.
Hope that you can get this fixed
Hi @MattRT,
Thank you for the post and for letting us know your concern. I'm sorry to hear that you're having an issue with your AccountRight, and I'll be more than happy to help you with this. Please provide me with a screenshot of the full error so we can further look into this.
Please let me know if you need further help.
Kind regards,
Sai
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