P&L not updating?

Question

I'm trying to run a P&L report and some of my accounts are showing a $0 balance when there are invoices coded to those accounts for that same period (November 2023 in this case). Is there a known issue?

Genreve_S · Answer

Hi @amyh_90,

I hope you are well today. We will be closing this case as we haven't received any responses from you regarding your concern.

Feel free to create a new thread if you require any other assistance.

Thanks,
Genreve

Genreve_S · Answer

Hi @amyh_90,

We haven't received any responses from you since December 3. Let us know if you require further assistance. We're happy to help.

Thanks,
Genreve

Genreve_S · Answer

Hi @amyh_90,

Thanks for posting your concern in the forum.

I'm sorry to hear about your report not producing your needed information. Unfortunately, we will need more information to make sense of the issue. May I get you to send us screenshots of the P&L report and some of the invoices you've recorded for the same period?

We look forward to your response.

Thanks,
Genreve