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Accounts Receivable Imbalance

Judy01

My Accounts Receivable reoport shows an imbalance Of $242.65. What can cause tghis to happen and how can I find which customer it is so I can put it right? I have looked through the Accounts Receivable transcations and there isn't a transaction of that value.

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Judy01

Thank you. It turned out to be a future dtaed invoice.

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Judy01

Thank you. It turned out to be a future dtaed invoice.

Liz_A

Hi @Judy01

This can be caused by a few different things. One is the date of a transaction so run the report for different dates to narrow down when it happened - it could include an accidental future date as well. Then you can search transactions on this date. The other thing it could be is an accidental coding to finance charge so check the account code in your Linked Accounts to see what Finance Charges are coded to and look there once you know the date.

Cheers

Liz