Backing up company file

LionelWest

How do we backup the current online cloud file manually?  Please don't give the standard spiel on how to backup as it does NOT back up the online cloud file.

 

We run entirely online and do not use the company files saved on our hard drive, we just like to have back ups available.  We have been doing back ups everyday but have found that the backed up files are NOT the current online file that we are using.  MYOB seems to be somehow backing up really old files, not the current file.  Why have a backup feature in the latest MYOB version if you can't actually back up the online file onto your hard drive?

Doreen_P

Hi, @LionelWest

 

Thanks for your post.

 

If you're creating a backup, and then when you check the created backup, it is not your current company file, we highly recommend moving the existing company file backups to a different folder. Once done, please re-create the backup to see if it is your current company file.

 

If you wish to create a backup that will be saved on your hard drive, we recommend saving it to your computer first and then copying it to the hard drive. For more information regarding this, kindly check out the Help Article: Back up your company file.

 

Please let us know if you require any further assistance with this.

 

Best regards,

Doreen