credit card bank feeds for new credit card

Question

Hi

We have closed one Westpac credit card and need to set up the new one Westpac said we have to do it through MYOB and fill out their form. Can you tell me where to go to get the form from MYOB

Hannah_V · Answer

Hi, @kayem. Thank you for reaching out.

To setup your Westpac account, go to the Banking command centre and click Bank Feeds. You may check this Help Article for the step-by-step process: Setting up a bank feed for a Westpac account

If you need further assistance, please don't hesitate to reach out.

Kindly,

Hannah

kayem · Answer

Hi

Thanks for your answer not it does not help as it wont let me add the credit card in the drop down screen the bank tell me we have to get a form from MYOB and fill in and send back to MYOB which is the way it used to be. What I am after how do I get the form from MYOB as then MYOB can authorise it

Hopefully you can tell me where I can go to down load a bank feed authority form in MYOB

Thank you

Kaye

Cloud_Mind · Answer

Hi @kayem

See below. I hope this helps you set up your new feed.   Please mark as a solution if I have assisted you as it helps other members.