Inventory item quantity on hand (using items list) does not match quantiity on hand when using i ...

Question

tem register

20/12/2023 @ 3:41pm

My inventory code SS916 shows on hand quantity of 7306.798 ft when checking via the items list.

We have only one location in use for this item.

When looking at the running total for the same item in the items register it shows an on hand quantity of 3556.798

Out of curiosity I tried to adjust the stock by more than 3556.798 and the system simply shows a neagtive quantity on hand, despite the fact we don't allow negative stock values.

ARTmaslen_AZ · Answer

Hi Genreve_S

I received your private message request for serial number and other details, I replied with the requested information but haven't received a response since that time.

I am still having the same issue with the same code, can we please continue the investigation?

Thanks,

Anton

Genreve_S · Answer

Hi ARTmaslen_AZ,

Thanks for the response.

I appreciate you for confirming the dates that you run the reports. I will send you a private message to collect more information regarding your concern.

In the meantime, feel free to create a new thread if you require any other assistance.

Thanks,
Genreve

ARTmaslen_AZ · Answer

Thanks for responding.

Understand that the register is using date ranges to pull the data however I can set a 10 year date range, 5 back and 5 forward, and see the same result.

I can confirm my reconciliation report quantity matches the on hand hand quantity shown in the item list.