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Bank Feeds

TerriatPepys

Hi there,

I realise its very early in the new year but wondering when bank feeds will be back up to date?

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TerriatPepys

all resolved now. Thank you

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Earl_HD

Hi @FOODY,

The error "'Limit exceeded' due to You've applied for more bank feeds than your MYOB Business subscription permits. An MYOB Business Lite subscription allows you to apply for a maximum of two bank feeds. To fix this, you're on the right track to reapply for bank feeds or cancel any bank feeds you don't want and reapply for the bank feeds you want. See how to cancel a bank feed.

If you're still having issues, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant MOCA or by submitting a support case via MYOB Account.

Regards,
Earl

FOODY

What i did was cancelled the ANZ FEED and reapplied. The bank says as this has been applied before 2 years worth of financial transactions wont be bought across. I HOPE THEY ARE.

Shella_A

Hi @FOODY,

Your credit card bank feed might have stopped due to an issue with the feed itself. Here are a few steps you can take to resolve this:

Check Bank Feed Status: Go to the "Bank Feeds" section in MYOB and check the status of your credit card feed. If it shows as "ready" but not "active," it might need to be reconnected.
Reconnect the feed: If the feed is not active, try reconnecting it. You can do this by going to the "Bank Feeds" section, selecting the credit card account, and following the prompts to reconnect.
Manual Upload: If reconnecting the feed doesn't work, you can manually upload the transactions. Download the transactions from your bank's website and import them into MYOB.

In regard to hiring a qualified bookkeeper, it can be very beneficial if you find it challenging to keep up with accounting tasks. They can help manage your accounts, ensure everything is up to date, and provide valuable financial insights.

Kind regards,

Shella

Shella_A

Hi @FOODY,

Your credit card bank feed might have stopped due to an issue with the feed itself. Here are a few steps you can take to resolve this:

Check Bank Feed Status: Go to the "Bank Feeds" section in MYOB and check the status of your credit card feed. If it shows as "ready" but not "active," it might need to be reconnected.
Reconnect the feed: If the feed is not active, try reconnecting it. You can do this by going to the "Bank Feeds" section, selecting the credit card account, and following the prompts to reconnect.
Manual Upload: If reconnecting the feed doesn't work, you can manually upload the transactions. Download the transactions from your bank's website and import them into MYOB.

Kind regards,

Shella

FOODY

I am posting here because i dont know how to start a new topic/thred

We have 2 bank feeds set up (i thought)

1 Bank - thats up to date

2 Credit card- it stopped the feed on 24th June 2024. I was not really aware and just kept uploading invoices. I assume they are in the system

I went into Bank Hub and couldnt fgure it out. Is there a limit on feeds ? Why would it just stop. We pay our basic subscription.

Second question

Is it worth getting a qualified bookeeper to handle all this...Seems i struggle to keep up to date even though i have a rudimentary understanding of accounting.

Shella_A

Hi @TerriatPepys,

Thanks for your post.

We're glad to know that your bank feeds are now back to date. If you need further help, don't hesitate to start a new post and we'll be happy to assist.

Cheers,

Shella

TerriatPepys

all resolved now. Thank you