Hi, I have attempted to reconcile the bank account in MYOB however one transaction which is showing in the Bank Register is not being included in the Bank Rec. so it is out bu that amount. Any ideas?
Hi, I have not resolved this as yet. I've noted your suggestions however the item appears in the bank register i.e. the correct bank a/c. It obviously is a bank transaction as it again appears in the correct bank a/c register for the relevant month.
Hi @Peteront,
We hope this message finds you well. We just want to check back with you regarding your concern with your Bank Reconciliation. If you still need assistance or if you have other questions or concerns, please do not hesitate to create a new post. We are more than happy to help.
Kind Regards,
Cel
Thank you for your post.
Sorry to hear about your experience. The common reason for missing transactions is if the transaction date does not match the reconciliation period. Or it could be a wrong bank, the transaction is entered against the wrong bank account. Transaction type is also one reason the transaction is not showing on bank reconciliation, it could be not a bank transaction, or the bank transaction is grouped with other transactions. Kindly check this information.
Let me know if you need further assistance with this, please feel free to contact us again. We are happy to assist.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
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