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Unable to export excel files

Neuaprae

Hi, I cannot export excel files from MYOB.

It shows "the file may be corrupted, located on a server that is not responding, or read-only"

I also reinstalled the program but it still doesn't work.

Thank you.

Prae

MYOB - Excel.png

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Shella_A

Hi @Neuaprae,

Hope this message finds you well. We would like to follow up on your concern as we're not able to receive any updates. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

Cheers,

Shella

Shella_A

Hi @Neuaprae ,

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

We're sorry to know that you're getting an error exporting excel file. Since you have done reinstalling and the issue still occur, we recommend doing the following steps below:

Go to Excel Options Dialog-box> Trust center> Trust center settings> Add new location (select the folder where you have saved .XLT files).
In trust center settings go to File Block Settings check mark the Open & Save on your versions of excel template.

Do let me know how it goes after.

Cheers,

Shella