Hi, I created a credit note for a customer and allocated it to their current open invoice (at the time).
They missed the credit and paid the original amount in full.
How can i get the credit note onto another invoice?\
Many thanks in advance
Hi @myobnewbie2,Thank you so much for your post and welcome to the Community Forum!I suggest checking out this post as it provides a solution for the same issue you're experiencing. It might offer valuable insights and guidance. Apply a Credit to an Alternative Invoice
Additionally, feel free to reach out if you have further questions or if there's anything else I can assist you with.Regards,Earl
Hi @myobnewbie2,I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.Regards,Earl
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