Myob file is stuck in backing up process

Question

Hi MYOB Team,

MYOB file is tuck in backing up process.

Could someone please attend to this matter urgently as the BAS Lodgements are due to processed ASAP.

Thanks

RI

Earl_HD · Answer

Hi @RNI,

I would like to check if you're still having this issue? if so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl

Earl_HD · Answer

Hi @RNI,

I have executed the online script on your file to address the issue successfully. Kindly inform me if you continue to experience any issues, and we will proceed with further investigation.

Looking forward to hearing from you soon!
Regards,
Earl

RNI · Answer

Hi Earl,

I replied to your email. Please proceed further from thereon

Thanks