Company file doesn't appear after file acceptance. Help please

Question

Genreve_S · Answer

Hi @leascalone1,

I hope this response finds you well. We are closing this case as we haven't received and responses regarding your company file issue.

Feel free to create a new thread if you require any other assistance.

Thanks,
Genreve.

Genreve_S · Answer

Hi @leascalone1,

I'm just following up regarding your difficulties finding your company file.

Feel free to respond to my private message if you still require further help.

Thanks,
Genreve

Genreve_S · Answer

Hi @leascalone1,

Thanks for posting and welcome to the Community Forum.

I'm sorry to hear about your difficulties accessing your file. There are a lot of possible reasons that hinder you from seeing your company file. I will send you a private message to collect more information to investigate this.

In the meantime, feel free to create a new thread if you require any other assistance.

Thanks,
Genreve