Re: Manage File User Access button missing in my.myob

FlynnOMeara

Update:

I had the same issue as Nicole, following the creation of an MYOB Practice Account this morning.

The "Manage practice users" option has now appeard itself a few hours later. I just wasn't patient enough!

For anyone wondering about the same, just waiting should be enough.

 

Celia_B

Hi @FlynnOMeara,

 

Thank you for your post and welcome to the Community Forum. 

 

We are sorry to hear about your experience. At MYOB, we always wanted our customers to be satisfied with our service. Some situations cannot be prevented, such as a system error or a bug. You can also check your internet connections as it sometimes can cause delays. If the issue persist, kindly check your inbox to ask for additional information so we can look into this for you. 

 

If you still need assistance or if you have other concerns, please feel free to contact us again or create a new post.

 

Kind Regards, 

Cel