Deposited funds from undeposited account not showing in bank reconciliation

Question

Hi

I am using Account Right Plus and  reconcile accounts manually.

Suddenly after recording the undeposited funds they don't show in the bank reconciliation. I checked the date that I deposited the undeposited funds and the dates are correct. This hasn't happened before, therefore there must be a problem with MYOB.

Can you please assist?

Thank you, Diana.

Genreve_S · Answer

Hi @Diana22,

Thanks for posting this concern in the forum.

For continuity, please respond to your other thread as this has the same content. (https://community.myob.com/t5/Original-MYOB-Essentials/Deposited-funds-don-t-show-in-reconciliation/m-p/855277#M60109)

Thanks,
Genreve