Hello. I saw a now-closed post from May 2022 re different Invoice templates not being able to be assigned to different customers as a default. I have a related but different problem - a priced packing slip is required by a major Customer, but others do not want prices on packing lists at all. I have a standard Packing Slip form without prices, and I've created a second Priced Packing Slip form. Prior to this, the Packing Slip form never appeared as a form option when printing Invoices from the Sales Command Centre or from the Sale itself, and still doesn't appear with two forms existing.
I tried turning off 'Print Packing Slips when Invoices are printed' in the Setup Preferences menu but Packing Slip still doesn't appear as a form option to print.
Both Packing Slip forms are correctly set up as Item templates, and I selected Item when using Advanced Filter to print from the Sales command centre.
Do I have to create a duplicate Invoice form template and name it to somehow link it to the Priced Packing Slip?
Or do I have to change the default Packing Slip form to the Priced version each time I print one for this customer?
Cheers