Macquarie Bank Fees are still down as on 2024 Feb 4

Question

Why Macquarie Bank Bank Feeds are still not working?

Hannah_V · Answer

Hi, @MalissaF. We sincerely apologize for the difficulties you've encountered with the Macquarie bank feeds and the delay in our response. We recognize the importance of these feeds for your business operations and deeply regret any inconvenience this may have caused.

The issue with the delayed Macquarie bank feeds has been resolved as of last Friday. Our team has been collaborating with Macquarie Bank to address this complex problem involving both our systems. Your patience and understanding during this time have been greatly valued.

Your feedback regarding the bank feed issues will be shared with the appropriate team.

Please let me know if there's anything else I can assist you with.

Cheers,

Hannah

MalissaF · Answer

I don't know if you checked the status page but there is nothing about Macquarie bank feeds that have been offline for 3 weeks now.

Hannah_V · Answer

We apologize for this inconvenience; kindly visit https://status.myob.com/ for the latest updates.

Thank you so much for your understanding.

Feel free to post again anytime you require further assistance.

Best regards,

Hannah