Accounts receivables and payables with tax report not loading

Question

I am having issues producing the above reports for 30 June 2023. I have used different browsers, cleared history, caches, etc but to no avail. It gives the same message. Please help

Genreve_S · Answer

Hi @SS-haccounting,

I trust this message finds you well. I wanted to touch base regarding your previous concern. As we haven't received any further updates from you, we will be proceeding with closing this case.

However, please remember that our support is always here for you. Should you need any further assistance or have any other queries, feel free to create a new thread. We're more than happy to help.

Thanks,
Genreve

Genreve_S · Answer

Hi @SS-haccounting,

Just checking in on your query about the Accounts Receivables and Payables reports. If you're still in need of assistance, we'd appreciate it if you could provide us with the necessary information to run scripts on your file. You can send this through a reply to my private message.

We're eager to help you resolve this.

Thanks,
Genreve

Genreve_S · Answer

Hi @SS-haccounting,

Thank you for the information you've sent so far.

To better help you with your concern, I will send you a private message to collect more information.

In the meantime, feel free to create a new thread if you require any other assistance.

Thanks,
Genreve