Bank feed only downloaded 1/2 month bank entries

Question

I clicked on bank feeds again but it did not update the bank entries and so I only received the 1st half of October and 2nd half of November's bank feeds. how do i rectify this ?

Princess_R · Answer

Hi @bepoon3,

I hope you've had a wonderful day! I wanted to let you know that I'll be closing this thread since I haven't received any updates or responses from your end. If you have any concerns in the future, please feel free to come back to our Community forum.

Cheers,

Princess

Princess_R · Answer

Hi @bepoon3,

I hope this message finds you well! I'd like to follow up with the information I've requested via our private message to investigate the issue with your bank feed. Please feel free to reply to this message if you still need further assistance. I'm happy to help.

Cheers,

Princess

Princess_R · Answer

Hi @bepoon3,

Thank you for your post, and I appreciate your patience with the delay in our response.

The issue of missing bank feed transactions requires us to investigate and gather more information on your bank feed account. To ensure the utmost protection of your account data, we'll be discussing this on our private channel. I'll send you a private message shortly. Please kindly check your Community forum inbox, and we'll promptly address your concern.

Please feel free to reach out if you have questions or other concerns.

Cheers,

Princess