Unable to confirm company file

Question

Dear Sir/Madam,

I am not bale to confirm my compnay file. The software I used is a old one: MYOB AccountRight Basic.

Regards,

Jie

Isaiah_C · Answer

Hi @Jie,

Thank you for the post and I'm sorry for the late response. I'm sorry to hear that you're having a challenge reaching our phone support, and for the issue you are experiencing. I'll be glad to assist you with this. I'll be sending you a private message to get some information and to help you further.

Please let me know if you need further help.

Kind regards,

Sai

Jie · Answer

Hi, Roz4,

Thank you for your reply. I also called 1300 555 151 but the number is disconnected. Does MYOB have a new number to call?

Thanks

Jie

Roz4 · Answer

Hi Jie,

I had the same problem.  I contacted MYOB direct and they were able to confirm my old file over the phone. I hope this helps