Error in Trail version (no option for parent header to select)

Question

I want to create other income account under Other income but system does not allow as parent header cannot be sellected. There is no option to select a parent header. In both options there is no drop-down down to select please help me.

*remove sensitive information posted publicly

Please fix this ASAP. Below is the screenshot.

Princess_R · Answer

Hi @Manishjuow,

Please be informed that I'll be closing this thread since I haven't received any updates or responses from your end. If you have any concerns in the future, please feel free to come back to our Community forum.

Cheers,

Princess

Princess_R · Answer

Hi @Manishjuow,

I'm reaching out to check in on the other income issue you previously encountered. If you're still in need of assistance, please feel free to let me know. I'm here to assist you in resolving this concern.

Cheers,

Princess

Princess_R · Answer

Hi @Manishjuow,

Thank you for your post. Please allow me to extend you a warm welcome to the Community forum! I hope you find it a valuable resource.

My apologies for the response time. Are you still requiring help with the creation of an additional income account? If so, please don't hesitate to let me know. I'd be more than happy to fix this for you.

I've also removed the email address you shared publicly, in line with security protocols.

Cheers,

Princess