Bank Feeds

Question

Just now our bank feeds have gone a bit haywire. They are now showing  several transactions from December 2021 on most of our accounts.

Could you please tell me how I can deal with this situation.

Thank you.

Wendy

Princess_R · Answer

Hi @wendyb3,

Thanks for the update and patience in waiting for a response.

I'm sorry to hear that you've been unwell recently. I hope you're feeling better now. As for the transactions, it's indeed strange that they disappeared. However, I'm glad to hear that the issue has resolved itself.

Please feel free to create a new post again if you need further assistance.

Cheers,

Princess

wendyb3 · Answer

Hi Genrev,

My apologies for not replying earlier but I have been unwell.

It is really strange as the old transactions just disappeared. I am not sure why they appeared as the accounts had been reconciled but these transactions weren't. And a few days later they were no more.

But thank you,

Wendy

Genreve_S · Answer

Hi @wendyb3,

In light of no recent developments on this matter, we are going to wrap up this case for the moment.

Should you need additional assistance, don't hesitate to initiate a new discussion in our forum.

Thanks,
Genreve