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Error Message: Value of your inventory may not be less than zero

Valy

Hello,

I am having an issue with adjusting 1 item out of stock (MYOB stock shows 1 on hand), it won't record the transaction and the following error message pops up "The value of your inventory may not be less than zero".

How do i fix this?

Thanks for your help.

Val

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MagicHat

I have also been having the same problem, i have tried changing the value to allow me to use this 1 stock on hand. I have also spoken with someone through chat to have this fixed, and still no luck. Did you end up getting this fixed!!

Looking forward to responses.

Regards

Jeninne

Earl_HD

Hi @tornadosolution,

Thank you for your post, and welcome to the Community Forum! To assist you further, could you please send me a @Earl_HD with the following information?

Serial Number.
Company File ID.
Full name and Email.

Looking forward to your response.
Regards,
Earl

Valy

Hello Shella,

Thanks for the reply.

I have logged out and logged back in as suggested and I still get the same answer.

What is the next step in fixing this?

Regards

Val

Shella_A

Hi @Valy,

Thanks for your post.

My apologies for the delay in response. I'm sorry to hear about the error message you're receiving when adjusting items in your inventory. We've run some fixes on your account. We recommend logging out and logging back again to refresh your account, then redoing the process.

Let me know how it goes.

Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,

Shella