Cannot log in Back up in progress

Question

Good Morning.

our file looks like it will need a script ran over it.

it is stuck in a backup

regards Kerry

Isaiah_C · Answer

Hi @mark0462,

Thank you for the post, and I'm sorry to hear that you're having this kind of issue. I'll be glad to assist you with this. I'll be sending you a private message to get some information so I can assist you further.

I am glad as well that everything is working now with your file @BWNGFinance.

Please let me know if you need further help.

Kind regards,

Sai

lacasalou · Answer

Just got off the phone - "Known issue - getting lots of calls about it - check back later "

BWNGFinance · Answer

Mark ,

give them a call and they will run a script over your file.. ...i just got off the phone to them