Unreconcillations of previously closed month - Account Right

AccountIBS2016

Hi the Accountant has unlocked a previous FY so I can make an amendment to a missing transaction.

However when I press unreconcile (Account Right) for that month I only get the uncleared cheque deposits not a full list of the unreconcilled transactions. Have I missed something?

 

Genreve_S

Hi @AccountIBS2016, 

 

Welcome to the Community Forum, and my apologies for the delayed response.

 

From the information provided, it's challenging to pinpoint the exact cause of the issue you're experiencing. To gain a clearer understanding of your reconciliation process, I suggest reviewing the bank reconciliation report. This will show the transactions included in each reconciliation period. Please filter the report for a single account and note the recorded statement dates, like the attached screenshot.

This step is crucial as there might be a chance that the reconciliation was conducted over a shorter period, which could explain why fewer transactions are visible after undoing the reconciliation.

 

Please don't hesitate to reach out if you need further assistance.

 

Thanks,
Genreve