Purchase orders to Bills

FinancePFuels

Hi

 

I'm unable to process a Purchase Order to Bill on the Online MYOB that was raised on a MYOB desktop.  The message comes up as below:

 

This purchase order is read only because it contains unsupported features. Switch to AccountRight desktop to edit this purchase order.

 

Am I able to find out what the unsupported feature is so that I can process the PO to a bill

Hannah_V

Hi, @FinancePFuels. Welcome to the Community Forum.

 

Thank you for reaching out with your concern about processing a Purchase Order to Bill on the Online MYOB platform. The error message you received indicates that the Purchase Order contains unsupported features, prompting you to switch to the AccountRight desktop version for editing.

 

To address this, if you're already using the AccountRight software, please ensure that you are accessing the desktop version rather than the web version to make any necessary changes. This error appears to be specific to the desktop version, so utilizing it should allow you to identify and address any unsupported features within the Purchase Order.

 

If you encounter any further issues or need assistance navigating the AccountRight software, feel free to reach out for additional support.

 

If I'm able to help you today, please click "Accept as Solution" to assist other users in finding this information. 

 

Best regards,

Hannah