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unpaid Bills / unpaid Invoice Report - Reporting error

Minesh

Bula

I am facing issue with these reports.

unpaid Bills Report

I see that the MYOB Business Lite says we select the unpaid Bills Reports or unpaid invoices reports even if the terms of payment are correctly entered, the information we get a particular cut off date is wrong.

Is there any way that this information display is displayed correctly (20240315 Purchase Tile Bill Display).

But when we choose from Reporting - Reports - unpaid bills report for 31/12/2023, then why does it still shows what is outstanding at current date ($ 7067.14 15-03-2024), then what was outstanding as of date chosen, in this case 31/12/2023 $13,625.77.

Is there a system reporting error?

Same for issues with unpaid invoices report. Shows only the current balance due on the date you would like to see the report.

20240315 MYOB Purchase Tile Bills Display.pdf

20240315 MYOB Avon Store - UnpaidBillsReport Brijlal.pdf

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Accepted answers

Earl_HD

Hi @Minesh,

Thanks for your detailed response. After reviewing the Receivable reconciliation expense report (as shown in the screenshot), it seems that your file has a multicurrency setup, which might be the reason for the out-of-balance issue. For further details, please consult this help article. Receivables, payables or inventory out of balance.

If you're still experiencing the issue, why not give our virtual assistant MOCA a try? MOCA is designed to delve deeper into issues like this. Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. Don't worry if MOCA can't provide the help you need; our live chat team is available to pick up where MOCA left off.

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

All comments

Doreen_P

Hi, @Minesh

Thanks for your post.

It seems there might be confusion regarding the values displayed in the list of bills window and the unpaid bills report, particularly when comparing them with different date ranges. To clarify:

List of Bills Window: This window typically displays a list of all bills within a specified date range, regardless of whether they have been paid or remain unpaid. It provides a comprehensive overview of all bills entered into the system within the selected timeframe.
Unpaid Bills Report: On the other hand, the unpaid bills report specifically focuses on bills that have not been paid within the specified date range. It filters out bills that have been paid during this period and presents only those that are outstanding.

Regarding your other concern about Age Summary report, you may check the Receivables report.

If this does not answer the question, feel free to add more details to your query.

Best regards,

Doreen

Minesh

Bula

Is there a report that shows invoices outstanding as at a particular date yet not overdue for payment. Like a Age Summary / Detail report.