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SAE 3402 / SOC 2 Type 2 report for MYOB

AndrewTran

Our auditors request us to provide SAE 3402 / SOC 2 Type 2 report for MYOB.

Does MYOB supply this report.

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Earl_HD

Hi @sysaccmc,

Thanks for checking back in on this. MYOB doesn’t have a SOC 2 report to share. You can find the security and compliance information we do publish on our Trust Centre.

Hope that helps with your review.

Regards,
Earl

sysaccmc

Hi Team,

Do we have any progression on this at all by any chance, any SOC reports ?

Genreve_S

Hi @sysaccmc,

The software still doesn’t have a SOC 2 Type 2 report. Instead, we rely on our ISO 27001 certification and the information on our Compliance and Privacy page as our main assurance for security and compliance.

Suppose you’re using MYOB Advanced / MYOB Acumatica and need a SOC 2 report for audit purposes. In that case, the next step is to raise a support case with MYOB Advanced support (or email businesssupport@myob.com) and request the Acumatica SOC 2 report for your site. This goes through a separate NDA process rather than being generated in the product.

You can find more details on our security and compliance here: Compliance and Privacy

Regards,
Genreve

sysaccmc

Hi Team,

By any chance is there any updates as per the availability of these reports, our auditors require this as part of the audit.

Thank you!

Princess_R

Hi @sysaccmc,

MYOB doesn't follow SOC2 type reporting. Instead, we stick to the ISO 27001 Information Security Management Standard. You can check out MYOB’s ISO 27001 certification by referring to the certificate here.

Cheers,

Princess

sysaccmc

Hi Team,

@Genreve_S @Princess_R

Just following up on this, any chance there's a recent update on the reporting re: SOC1/ASAE3402

Our auditors are also requesting for a similar report.

Thanks Team

Adam-Bus

Hi MYOB Team,

I would be interested once the documents are available. Our Advanced Clients are under Audits once a year or 2, this is common request.

Princess_R

Hi @AndrewTran and @vmavani,

Thank you for your post, and welcome to the Community Forum!

I understand that you need the SAE 3402/SSOC 2 Type 2 report for MYOB. However, MYOB currently does not provide service organization control (SOC) reporting. For more information, kindly refer to this article: Compliance and Privacy.

If you require more information, you can connect to our support team or reach out to our virtual assistant, MOCA, on our website. Additionally, you can submit a support request via My Account.

Feel free to create a new post again if you need help.

Cheers,

Princess

vmavani

I also need such a report. Can MYOB please supply this.

REgards