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No Preview available when printing reports

jaw1220

Since updating the Accountright Standard file to Version 2024.2.0, when printing reports the preview screen says 'No Preview Available'. Is there a way to update this to show the report or turn off the preview screen completely.

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Roonzy75

Unfortunately still no fix. I've been on phone to them with no result

GISSA-GH

Has anyone been in contact with MYOB to get a resolution. My accounts person does not want to spend 45 minutes from previous experience before getting onto someone.

Benny2012

Hi @Earl_HD As below this didn't work , do you have any other information to help resolve? Thank you

Roonzy75

Do we have an answer to this - New laptop, windows 11 - no print preview

Bookkeeper102

Hi Earl

We're having this problem too. Running AccountRight v.2024.4 and Windows 11. Have downloaded the 64-bit register.bat file and also seem to have lots of files missing. Also cleared the cache, to no effect. Any other clues please?

kind regards

Sandi

Bookkeeper in Melbourne Australia

jaw1220

Thanks Earl, but this didn't work. Is this for Accountright Standard? It seems to say files do not exist.

Earl_HD

Hi @jaw1220,

Thanks for your post. To resolve this issue, download and run the appropriate register.bat file on your Windows system. For more information, refer to this help page. Cannot preview or print reports. I would also suggest clearing your AccountRight cache to prevent potential software discrepancies. Clearing the AccountRight Cache

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl