Hi All, I have an issues in my accounts and trying to write off a bad debt. The outstanding balance on the invoice $35.67 from 2017. If I make credit as 35.67 I get a balance of -$0.0036. Any help very much appriciated
Thanks Shella for your reply but my issue is not with bad debt issues but with the balance of 0.0036 which I can not clear down
Hi @AngieYoung,
Thanks for your post and the screenshot you've shared. When it's clear that a debt won't be paid, it's time to write it off. You should have a 'Bad Debt' expense account in your company file where you can allocate these amounts. If you use a provision to account for bad debts, you can use AccountRight's 'Provision for Bad Debts' asset account. If it is giving you a negative balance due, I would suggest checking the details and instructions in this article about writing off bad debts.
Feel free to start a new post anytime you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella
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