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unbalance balance sheet

shanty_bws

I export MYOB premier into myob account right, but the balance sheet unbalance, please help

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Melanie77

I have a similar issue, I tried the instructions for resetting opening balances, but my accounts are still out of balance

Jemar_C

Hi shanty_bws,

Thank you for your post and yes I was able to receive your private message. Please check your inbox, I replied to your message.

Cheers,

Jem

shanty_bws

Hi @Jemar_C @Genreve_S ,

I just reply the private massages. Please help.

regards,

shanty

Genreve_S

Hi @shanty_bws ,

The team has given your email address the ability to send private messages, you can open the private message @Jemar_C sent and reply to it from the same screen.

If you need any other help feel free to create a new thread in the forum.

Thanks,

Genreve

shanty_bws

Hi Jemar_c,

I wanna reply your message but it cant. i dont know how to reply your message. could you please give me your email address please.

regards,

shanty

Jemar_C

Hi shanty_bws,

Thank you for your post and I understand that it is still out of balance after the steps provided above. I can check your account for further investigation, please reply to my private message as I have asked your account information and kindly response privately for the security purposes of your account.

Cheers,

Jem

shanty_bws

Hi Earl,

I try to follow the step above but the balance sheet still unbalance. Please help

Earl_HD

Hi @shanty_bws

Apologies for the delayed in response.

When you encounter this issue, you can fix it by refreshing the historical balance. Please follow these steps:

Take a backup of your company file.
Go to Setup > Balances > Account Opening Balances.
Select an account with a $0 opening balance (make sure you remember the account - write it down).
Enter a $1 opening balance for this account and click OK.
Go back to Setup > Balances > Account Opening Balances and remove the $1 opening balance, returning it to $0 again.
Click OK.
Run the Balance Sheet again and check that it balances.

Feel free to start a new post if you have further queries and one of us will be happy to assist you.

Regards,
Earl