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Upgrade from Business Pro to Account Right

cqdieselrepairs

I am trying to upgrade MYOB from Business Pro to AccountRight so I can Intergrate with a booking software suitable for us.

Is this possible to do?

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Shella_A

Hi @Amy_BW,

Our team’s onto it and looking for ways to make upgrading to AccountRight Premier a smoother ride, keeping your history’s on our radar too. Can’t promise a set timeframe just yet, but we’ll keep you posted if anything changes. We appreciate you sticking with us!

Cheers,

Shella

Amy_BW

Does that mean that a solution is being worked on to allow upgrading to AccountRight? Is there a timeframe? This is the one thing that is holding us back from upgrading. Business no longer meets our needs. AccountRight Premier would be ideal but if we need to set up a new company file from scratch, then there is no advantage staying with MYOB and we would be better off changing to another system who will import our history for us.

Please work on finding a solution.

Rochelle27

Good morning

We are also looking to convert from MYOB Business Pro to AccountRight as it doesn't offer some of the features we require. Has MYOB resolved this inability to just upgrade or is it still manual? Seems odd if both are cloud based products that MYOB cannot facilitate an upgrade.

annejones

Absolutely not. The response was to make a backup of the Business Pro file datafile. When queried however MYOB admitted there was no way to make a backup of the Business Pro cloud file. Twelve months after the subscription lapses, the datafile is deleted and can no longer be accessed. A printout of the data was suggested!

DJLProperty_Mgt

hello is there a valid response to this concern as the data file really belongs to the client and not myob

Tella123

Hi Shella

When u say manually, how do you do this manually?

Regards Chantelle

annejones

What happens to the history data if it can't be migrated to AccountRight? What happens with the Payroll and the integration with the ATO?

Doreen_P

Hi there @annejones,

Unfortunately, there isn't a direct pathway to migrate from MYOB Business Pro to AccountRight. If you wish to proceed with using AccountRight to integrate with your TOTAL Synergy project management system, you will need to start a new subscription for AccountRight Plus. To get started with AccountRight Plus, you can sign up for a new subscription directly through the MYOB website. Once you have your new AccountRight Plus subscription, you can set up the integration with TOTAL Synergy to streamline your project management and accounting processes.

Best regards,

Doreen

annejones

We also need to upgrade from MYOB Business Pro to Account Right Plus. We really hope that this is possible as Account Right Plus is needed for us integrate with our TOTAL Synergy project management system.

Shella_A

Hi @cqdieselrepairs,

Thanks for getting in touch! You can indeed switch from MYOB Business Pro to AccountRight. However, it's not a straight path, as we only support moving data from AccountRight to MYOB Business at the moment. You'll have to move your data from Business Pro to AccountRight manually. Just a heads up: some features or data types in Business Pro might not be available in AccountRight.

Feel free to post again anytime you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Kind regards,

Shella